by Crown WasteA challenging year
This has been a tough time for many industries, major supply chain issues, staff and skills shortages, the production of machinery and equipment derailed, not to mention the major rising cost of raw materials and increased regulatory pressures.
From speaking with our partners, other business owners and colleagues this has been one of the toughest periods for businesses with margins squeezed and stress levels rising like never before, however, there are positive signs on the horizon…
As a business owner, and like many, the last year or two of disruption has provided time for reflection and has encouraged us to take stock and ask some of the big questions… Why do we do what we do, and what does the future hold for waste management?
Adapting to changing customer needs
The waste industry has significantly changed over the past 20 years, we started as a simple skip hire firm, supporting local domestic and smb markets with the removal of waste. We have worked very hard to establish a reputable, trustworthy name and grow our team and services including recycling, plant hire and aggregates. Over time, rising consumer awareness and demand for ethical and responsible firms, matched with environmental pressures, the increasing cost of landfill and the cost of raw and virgin materials, the market demands have evolved as have we…
With our state of the art recycling centre, urban recycling aggregate sites, leading green vehicles and machinery matched with growing industry knowledge, accreditations and a consultative approach, we have shifted our core services to do more than ‘just skips’ by supporting our customers and the wider markets with the adoption and benefits of the circular economy (reduce, reuse, recycle) not just to look good on paper but to improve efficiencies and increase the bottom line at a time when it is needed most.
Our local and regional focus helps us see the true impact of supporting and educating businesses in line with the circular economy, as we now achieve on average 95% recycling and are well on our way to achieving zero to landfill. This positively impacts the communities we serve from an environmental perspective as well as economically with the profitability of our customers allowing further growth, jobs and additional future investment.
Innovative Solutions
To combat the key challenges in the market from skills shortages to the rising cost of raw materials we have been heavily investing in equipment, training, and innovation to develop our end-to-end solutions from defining the waste strategy to providing the key equipment and supporting our customers with on-demand services to respond to their needs at pace.
With the added capability of our recycling facilities, we are removing the cost and environmental impact of using virgin materials and we even support the creation of new revenue streams for customers as they can reuse waste materials within their projects.
As we know price is a major factor in the industry for winning contracts and we support this with our price match promise, however quality and trust are what build long-standing relationships, which will continue to be our focus for 2022 and beyond.
What does the future have in store?
In answer to the big questions, we do what we do because we love it, there is never a dull day and the thirst to move ourselves, our customers and the industry forward is what drives us. Regarding the future of the industry, responding to customer needs is what really has allowed us to grow both at a domestic and commercial level so we will continue to have our ear firmly to the ground.
Increased regulation, climate targets and the need to innovate to maintain margin and remain competitive are the big topics but we are here to provide an affordable, trustworthy operation to build back local and national business and although there will be further disruption ahead, we are very optimistic about what the future has in store.
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